Introduction

At Forootan Jewelry, your privacy is our top priority. We are dedicated to protecting your personal information and handling it with the utmost care. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

1. What Information We Collect

We collect various types of information to provide you with the best possible service.

• Personal Information: This includes details you provide when making a purchase or creating an account, such as your full name, email address, phone number, shipping and billing addresses, and payment information.
• Non-Personal Information: We also gather data that does not directly identify you. This includes your browser type, device information, IP address, and how you interact with our website. This helps us improve our site and your overall experience.

• Cookies: We use small data files called cookies that are stored on your device. These help us remember your preferences and enhance your navigation on our site.

2. How We Use Your Information

We use the information we collect for several key purposes:

• To process and fulfill your orders, including managing payments and arranging delivery.
• To communicate with you about your orders, respond to your inquiries, and provide customer support.
• To send you marketing updates, promotions, and newsletters, but only if you have chosen to receive them.
• To improve our website’s performance, security, and overall user experience.
• To comply with legal obligations in the UAE and to prevent fraudulent activity.

3. How We Share Your Information

We are committed to never selling, renting, or trading your personal data to third parties. We may share your information only under specific, necessary circumstances:

• With trusted service providers who help us operate our business, such as payment processors and delivery companies. These partners are required to keep your data confidential.
• With legal authorities, if required by the laws of the UAE.

4. Data Security

We take your data security seriously. We use a combination of secure servers, encryption, and other industry-standard measures to protect your information from unauthorized access or loss. While we work hard to keep your data safe, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

You have control over your personal data:

• You can request to access, correct, or delete your personal information at any time.
• You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of our messages.
• You have the option to disable cookies through your browser settings, though this may affect some website features.

6. Data Retention

We will only keep your personal data for as long as it is necessary to fulfill the purposes outlined in this policy. Some data, such as financial and tax records, may be kept for a longer period if legally required.

7. Third-Party Websites

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will be effective immediately. By continuing to use our website, you agree to the revised policy.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please feel free to contact us at: info@forootanjewelry.com